About me
I’m a multi-disciplinary design leader with strengths in research, strategy, and content.
Over the course of my career I’ve been able to practice human-centered design in a range of organizations and industries.
These diverse experiences have equipped me with the skills and strategic perspective to help teams launch impactful products and services.
I love collaborating with teams of Designers, Product Owners, Engineers, Content Strategists, and Project Managers—and they like working with me :)
Experience
Mar 2024–Present
Principal UX Designer
Bixal (Department of State), Washington, D.C.
Leading UX and Service Design engagements for clients, and improving internal knowledge sharing of HCD approaches.
Dec 2021–Mar 2024
Senior UX Designer
Bixal (USAID, Department of State), Washington, D.C.
Contribute solution leadership to project teams and help grow Bixal’s Experience Design practice. Define approaches for discovery, information architecture, UI, validation, and technical implementation. Lead teams in developing complex products and services.
Mar 2020–Dec 2021
UX Researcher
Bixal (Social Security Administration, USAID), Washington D.C.
Led research engagements and produced deliverables to communicate research findings and inform product priorities. My work fostered a shared understanding of user challenges and opportunities among product teams and clients.
Mar 2019–Mar 2020
Content Strategy Lead
Bixal (Small Business Administration), Washington, D.C.
Led a team of content strategists, designers, and data specialists, facilitated client workshops, and created content configuration in Drupal for a major site migration.
Jul 2012–Feb 2019
Senior Marketing Officer
Calvert Impact Capital, Bethesda MD
Developed engaging content and experiences for Calvert’s customers. Led a customer experience working group which informed strategic plan, and conducted ongoing research and optimization for Calvert’s digital products.
I can’t recommend Andrew more highly for any product team looking for a UX power house that can own discovery, facilitate internal and external co-design sessions, and deliver high fidelity UX artifacts to inform design and development.
– Product Manager